Case study:Stagetext

“I think we should approach Achates” said the Chair “but they do fundraising” say’s I. It didn’t take long into my first informal chat with Caroline that I realised there was more going on at Achates than fundraising. Caroline instantly referred to her experience of working with d/Deaf organisations previously, she demonstrated her understanding of our question “What should Stagetext look like in 10 years time” by referring to other sectors where technology was making an impact. She understood my reservations regarding ‘wasting money’, “ I don’t just want what I’ve said repeated back to me in a report”! She listens, she works with you and isn’t afraid to gently challenge when necessary. Bright, insightful and a pleasure to work with – Achates have made the future look very exciting for Stagetext.

Stagetext provides captioning and live subtitling services to theatres and other arts venues to make their activities accessible to people who are d/Deaf, deafened, or hard of hearing. Looking to the future and considering how to best meet its charitable aims over the next twenty years in the light of accelerating changes in technology, the economics of the cultural sector, and user expectations, in 2021 Stagetext commissioned Achates to undertake an Options Analysis, which reviewed the service delivery and operating model for captioning theatre and explored how Stagetext might deliver its advocacy work with greater impact. The recommendations of the report are now being further modelled and implemented and Achates has also developed an Advocacy and Communications Strategy to support the transition.